Susan M. Nettles
Chief Experience Officer + Queen of Hearts
Bring on the badges. Check ’em out.










As a high-rolling member of the team, Susan has mastered the art of change management. Her roots are grounded in design and her experience ensures that creative solutions start from heart of your brand and deliver unbroken. With more than 30 years in the branding industry and over a decade focusing on employee alignment, her expertise helps guide both national and international companies to brand success.
Pro-tip from Susan: Bet on the inside, and keep it straight-up. That’s how you win.
susan@rmagency.com | 919.677.9555
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