Privacy and Data Usage Policy

Topics
R+M is strongly committed to protecting the privacy of our clients, website users and email list subscribers. This Privacy & Data Usage policy describes what information we gather from you, how we use that information and what we do to protect it. If you have further questions, please email us at holler@rmagency.com.

In this policy, R+M refers to staff, interns, volunteers and consultants, all of whom are bound by law or contract to keep information they receive as part of their assistance to R+M confidential.

Scope
This Privacy & Data Usage Policy covers our treatment of information gathered from you when you are corresponding with or accessing R+M websites, email lists and other services. By engaging in our services you are accepting the terms of this policy.

Information We Collect From You
We collect non-personally identifiable information when you visit our site. We also collect personal information from you when you:

  • Subscribe to our email list.
  • Engage in a contractual relationship.
  • Contact us directly by email, phone, social media or other communications methods.

Cookies
We use cookies on R+M’s website to enhance the services you request and collect aggregate statistics on website usage. We do not view, analyze or seek to collect personally identifiable analytics data.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies. This may limit some website functionality – cookies enable us to recognize your browser and provide features that are tailored to your needs – but our website is designed to function without cookies.

Privacy of Children and Sensitive Information
R+M does not knowingly collect information from children. Furthermore, we do not knowingly collect and store sensitive consumer information such as Social Security Numbers. If we are made aware we have received such information we will delete it from our servers.

Email List Privacy
R+M maintains one or more email lists. When you subscribe to an R+M email list you will receive a confirmation message.

R+M uses your email address to send you requested emails. We do not share your email address, name or other subscriber data with outside organizations. We use a third party (e.g. MailChimp) to provide email list hosting and management services. This party collects and stores personally identifiable information including but not limited to email address, name and other information you may provide. This party also collects information about emails that are opened and links clicked. We may use this information to provide and improve email content.

You may remove your name from our email list at any time using the unsubscribe link in a message or sending a request to holler@rmagency.com.

Use of Your Information
We use your personal information to provide requested information, services and support.

Disclosure of Your Information
There may be limited times when we disclose your personal information to third parties. This disclosure may be required to comply with legal obligations. We do not disclose your personally identifiable information to third-parties for advertising or promotional purposes.

If required by law to disclose information you submitted, we will attempt to provide notice (unless we are prohibited) that a request for your information has been made in order to give you an opportunity to object to the disclosure. We will attempt to provide this notice by email, if you have given us an email address, or by postal mail if you have entered a postal address. We will independently object to overly broad requests for access to information about clients or users of our site. If you do not challenge the disclosure request, we may be legally required to turn over your information.

Data Security
We protect your information using reasonable security measures taking into account the types of information we collect and store and the types of risks we face.

Questions
For questions or concerns regarding this Privacy & Data Usage Policy, please contact holler@rmagency.com.

Changes to This Statement
We may amend this Privacy and Data Usage Policy at any time. If we change this policy in any substantial way, we will notify you by posting a notice of the change on our website. We will make an effort to send notice of the change to our clients via email, provided that we have your email address on record. If you disagree with the terms of the amended policy, you may choose to discontinue using our services.

R+M is a brand experience agency focused on companies that positively impact how we live, strengthened by our center of excellence on high-growth brands in transition.